Irvine Valley College Student Payment Services/Fiscal Office Form

Your feedback is of the upmost importance to Irvine Valley College. We are constantly striving to provide the highest level of service to our students, employees and visitors, and your input helps us to accomplish that. If you could take a minute to complete the survey below we would so appreciate it.

I am a: *

Student

Employee

Visitor/Other

Please indicate the level of satisfaction with IVC Student Payment Services/Fiscal Office in the following areas: *

	Extremely Satisfied	Satisfied	OK	Dissatisfied	Extremely Dissatisfied	N/A
Usefulness of Student Payment Services/Fiscal Office website or intranet *	Usefulness of Student Payment Services/Fiscal Office website or intranet - Extremely Satisfied	Usefulness of Student Payment Services/Fiscal Office website or intranet - Satisfied	Usefulness of Student Payment Services/Fiscal Office website or intranet - OK	Usefulness of Student Payment Services/Fiscal Office website or intranet - Dissatisfied	Usefulness of Student Payment Services/Fiscal Office website or intranet - Extremely Dissatisfied	Usefulness of Student Payment Services/Fiscal Office website or intranet - N/A
Reaching the Student Payment Services/Fiscal Office *	Reaching the Student Payment Services/Fiscal Office - Extremely Satisfied	Reaching the Student Payment Services/Fiscal Office - Satisfied	Reaching the Student Payment Services/Fiscal Office - OK	Reaching the Student Payment Services/Fiscal Office - Dissatisfied	Reaching the Student Payment Services/Fiscal Office - Extremely Dissatisfied	Reaching the Student Payment Services/Fiscal Office - N/A
Information provided by the Student Payment Services/Fiscal Office staff *	Information provided by the Student Payment Services/Fiscal Office staff - Extremely Satisfied	Information provided by the Student Payment Services/Fiscal Office staff - Satisfied	Information provided by the Student Payment Services/Fiscal Office staff - OK	Information provided by the Student Payment Services/Fiscal Office staff - Dissatisfied	Information provided by the Student Payment Services/Fiscal Office staff - Extremely Dissatisfied	Information provided by the Student Payment Services/Fiscal Office staff - N/A
Payment experience (students only) *	Payment experience (students only) - Extremely Satisfied	Payment experience (students only) - Satisfied	Payment experience (students only) - OK	Payment experience (students only) - Dissatisfied	Payment experience (students only) - Extremely Dissatisfied	Payment experience (students only) - N/A
Refund experience (students only) *	Refund experience (students only) - Extremely Satisfied	Refund experience (students only) - Satisfied	Refund experience (students only) - OK	Refund experience (students only) - Dissatisfied	Refund experience (students only) - Extremely Dissatisfied	Refund experience (students only) - N/A
Your overall experience with the Student Payment Services/Fiscal Office *	Your overall experience with the Student Payment Services/Fiscal Office - Extremely Satisfied	Your overall experience with the Student Payment Services/Fiscal Office - Satisfied	Your overall experience with the Student Payment Services/Fiscal Office - OK	Your overall experience with the Student Payment Services/Fiscal Office - Dissatisfied	Your overall experience with the Student Payment Services/Fiscal Office - Extremely Dissatisfied	Your overall experience with the Student Payment Services/Fiscal Office - N/A

How could the IVC Student Payment Services/Fiscal Office be improved?

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